Tuesday, September 06, 2011

And Another One

Last night, I had a customer who wanted to order damaged fencing. Said he'd wait a few days to pick it up.

He wasn't happy that he'd have to go out in the rain, and meet with an associate in the department and go thru the fence panels to find the damaged ones he was looking for. He had said there were 8 damaged panels back there.

There were 6 damaged panels. He tried the usual--oh, there's a splinter on this one, I should get it for $1.00. (the panels he wanted were $25 each) Uhm, NO.

Mr Damaged came up to the register and said that there were 6 panels, $5 each. A phone call corrected him--There were 5 for $5, and one for $10.

Nice try, dude.

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