The biggest problem I have is that no matter what my behavior is, managers at work still do not take me seriously. They don't get that I don't operate on the same level as most women, let alone most people. They also don't take into consideration that the difference between my blowing off steam and my being righteously pissed off is easily discerned and if it's a state of high piss off, they best be MOVING in the direction of a fix. (To brag on myself, if I get to "High" on the Piss-Off-O-Meter, there's definitely a problem. Enraged is a different matter--that's just me making an ass of myself.)
Anyway, I finally had reason to go to the Head Cheese about the Asshat.
First, a few weeks ago, he left me standing in the garden center with a locked gate (not really a problem for me, btw, if he wants to pay me to stand around and do nothing, I'll take it) until 35 minutes after the store opened--40 minutes after my first call to let them know that I was out there.
He sent another key-carrying manager out only when I called and told him "I have a customer at the gate." And that phone call was my 3rd phone call in 40 minutes.
He has consistantly let my customers wait up to 30 minutes (one day, I found a way to take care of what I needed without a manager, otherwise, we'd have still been waiting an hour later.)
Finally, he did something I can't NOT speak up about: One of the newer cashiers (a very sweet, quiet girl) wait 20 minutes for an override--and even with that, we had to call and dig up someone else for it--because I called him.
How do I know? Simple. If I call, my customer and I wait. If someone else calls, he scurries like there's nothing better he wants to do. Earlier in the morning, a different new cashier (the mouthy, loungewearing one) was outside withe me. She called and he RAN to get to her. She waited, I kid you not, less than 5 minutes. While she was at lunch, her coverage was the sweet girl, and she had a problem I tried to help her with--hoping there was a way to not need a manager. No-Can-Do. Had to call. So I called, identified myself, where I was, and that I was calling on her behalf. SHE and HER customer waited that obligatory 20 minutes.
So, now, instead of simply hanging ME out (along with his rude, condescending, unprofessional, and pissy attitude) he's hanging out anyone in association with me. I'm mad on her behalf. It's uncalled for. I don't call and say it's for someone else, unless it is. (My rep is one of blunt honesty--and no games. I don't lie, I don't hedge, and I don't use others as a means to my ends. And he's worked with me long enough to know that.)
Way-Back in April, he let a customer wait for 30+ minutes to get an assembled wheelbarrow unlocked. I had to dig up someone else for that, too.
So, when released for my lunch, I ran into the Head Cheese, and while obviously mad about this, I explained. H.C. hadn't even heard about the October incident; since he was on his honeymoon, I guess it was none of his business.
So, he said he'd look into it. He must have--Asshat's attitude is greatly improved, and if I call, I get what I need.
Although, in Asshat's defense, he was being a total buttwipe to everyone in the store, not just me--he just seemed to have a special hardon for me.
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