The company I work for has decided that the best way to convince the consuming masses to continue to consume (ie spend loads of money with us) is to be all-up-in-yer-face with the whole customer service bit.
That means that there is never a customer in our store that is not harrassed into spending money or running for the doors when approached by EVERY.ASSOCIATE.EVER. asking some form of "how can I force you to accept my help today?"
Last night at work, I received the best customer response ever. And I am, of course, taking it out of context:
Me, in Full-On-Annoyo-Mode: "Hi. Can I help you find anything today?"
Customer: "My husband needs a screw."
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